No. We simply automatize any process. So when the order is placed, in real time it is already being processed by our warehouse.
The shipping could take 4 to 5 working days. We process all the orders in two tranche: one at 10.00 and the second one at 16.00 (Rome GMT).
Sure. That's why we provide 4/5 days for shipping. Sometimes for little region or town could take more.
We have different shipping costs for different country. Check out our support page for more info
We provide tracking only to registered customers. We provide a status of the order as PLACED, PROCESSED, SHIPPED, IN TRANSIT, ARRIVED. For more info about the order you can contact our customer support.
They could be FedEx, Gls, Asienda, Bartolini, Clickandquick. We use different carriers, because we want to provide the best service at the lower price for our customers, so we reserve the right to change carrier at any time.
For International shipping, we provide only Paypal or credit cards payment method.
Scalapay is the innovative and safe financing method to immediately buy what you want and pay in three convenient, interest-free instalments of the same amount. Creating an account is quick and easy and you can do it directly at the checkout stage. You can use Scalapay for purchases up to €300.
First check your balance on the credit card. Second check if the details you inserted on the form are correct. Third check if the payment has really been made on your bank account. If all the three process are correct, our platform will accept the payment. 100% Guaranteed.
Our site is always under control of our IT group, but there should be errors or sometimes the traffic on the site is so high that the platform could go out of service. If you have any problem or suggestion, write to firstname.lastname@example.org